I ran into something interesting today. In the service order, you have the option that you can create a purchase requisition for any non-stock item. This could be for an one-time item, or a service. Well, when you create the purchase requisition, it turns out that the ship-to delivery address in the purchase order takes the sold-to party from the service order. While this functionality seems fine if you’re going to drop ship something to a job site, if you need to have the material shipped to your own repair facility, then you need to perform an extra step:
Go to the purchase order, delivery address tab, press Reset Address.
This will pull in the plant address, rather than the sold-to party address.
Every day, something new. Thanks for reading,
As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,Mike