- Are you customers waiting too long for their equipment to be repaired?
- Do your technicians know the orders to work on first? Do they have everything they need when they need it?
- Are your technicians wasting time entering operations and components for each customer repair?
- Are you wasting your warehouse space on customer repairs waiting on parts?
- Are you comparing planned cost to actual cost?
- Is Quoting an In-House repair a manual headache?
I know these questions are silly because if you use Service Management in SAP, the answer is yes to at least one of these questions!!! Let’s face it, who doesn’t want to easily shave cost off the bottom line, or better yet get some new revenue channels coming into your organization. Well, I wrote a white paper to give you some ways to do just this. Now some well run organization may already be using all of these, but in general, most organization are not doing at least one or two of the items in this white paper.
Free Guide on Decreasing Repair Time and Increasing Productivity in Service
Thanks for reading,
As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,Mike