Would you find it useful to see All the in-house repair information on one screen?

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One of the biggest complaints I have from clients using the in-house repair process is that when I look at IW58 (notification list) I can’t see the repair sales order or service order, if they were created from the action box in the notification.  Well, I decided that it would be a useful feature to add to my Renovation product.  Take a look, and let me know what you think.

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You’ll see in this screen shot that also incorporated this into my multiple serial number functionality.  So if you just have a single notification, you’ll see the sales order number, the line item, and the service order if they exist for each line.  If you have a multiple serial number notification, you’ll see the word multiple, and you can click it and see the popup.  This will show you the sales order/line item/service order for each serial number.  Pretty slick???  I hope so.

thanks for reading,

As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,
Mike

2 thoughts on “Would you find it useful to see All the in-house repair information on one screen?

  1. Hi michael.piehl,

    I want to learn SAP Customer service, but i am not able to find the any CS material. Could you please guide me.

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