Service Management – Keeping Service Orders in sync w/Purchasing Dates

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Well, thanks to Deven who pointed out this next tip.  Since I didn’t want to forget it myself, figured I’d post it out here for everyone’s benefit.  If you are in the business of doing a lot of third party operations on a service order, you might quickly realize that purchasing dates often change.   While you vendor may quote you one date, often things slide.  This can become very troublesome if you do proper scheduling of your service orders.

Well, if you update your control key (SM03 is the common one), you need to make sure you select the scheduling checkbox.  This will help keep your service order dates in sync with the purchase order.  Keep in mind, I’m sure you still need to run rescheduling to keep things up to date (and for that, might I recommend looking at our Proximity application, which allows you to do mass rescheduling 🙂 ).

Thanks for reading…  and thanks to Deven for teaching me another new trick,

As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,
Mike

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