Well, I just learned a valuable lesson (the hard way as always). I recently got a voicemail from a perspective customer trying to get in touch with me. She mentioned that she had sent us an email from the contact page, but I never got it. Needless to say, that was weird… so the first thing I did was go the contact page and send myself a message… strangely enough, it never came through. So I went to the webpage configuration… and found that the email that was set up didn’t exist. UGH!!! so now I sit and question how many leads did I miss out on???
Anyway, learn from me, test all of the methods on your website that can be used to contact you. contact pages, phone numbers, etc…As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,