Service management – Warranty Claims – General Settings in OWTY is Blank

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I recently ran into a strange issue.  I was configuring warranty claims, but the general settings screen is completely blank and there are no options to add a new entry.

So, the first thing that needs to happen is that you need to generate a blank line in order to populate the entry:

See OSS Note: 1039665 – this will give you a simple way to add the entry.

Next, you will probably want to see the baseline configuration:

Hope this helps,

Thanks for reading,

As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,
Mike

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