If you deal with SAP and you manufacture a product, it’s likely that Service Management is (or should be part of your organization). The problem is that most people don’t know much about service or how to configure it, much less optimize it. I’ve spent many years implementing service and decided to put my knowledge into a book to help turn service into a profit center.
SAP Service Management: Your Successful Implementation Guide gives you all the basics of configuring SAP service management from scratch.
Some of the topics include:
- Complete blueprinting concepts for service.
- The must do pieces
- The nice to have pieces
- tons of screenshots to show you exactly how to do each step.
Thanks for reading,
As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,Mike