I recently did an interview with my friends over at Titan Consulting. They put together a pretty nice little piece about service management. Namely, how costly it is to get service wrong the first time. They also give some food for thought on areas to focus on to avoid those costly mistakes.
Check the article here. I’d love to hear your thoughts.
Thanks for reading,
As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,Mike