Well, sometimes it’s good to revisit old topics, especially for any new readers to my stuff. I did some posting on SDN for a quite a while (in fact, those posts inspired my books). Anyway, this topic is so integral to SAP SM, that I thought I’d cover it again. This post is actually a good one about the SM repair procedure that I think is helpful, especially if there are any newbies to service out there looking for good info 🙂
http://scn.sap.com/people/michael.piehl/blog/2013/01/04/service-management–configuring-the-repair-procedure
Thanks for reading,