One of the things I have always wanted to see from SAP is an easy way to set warranty dates. They have gone out and built up a lot of automotive functionality, namely ACS-Warranty, the Warranty Claims “module” etc. But I have yet to find an easy way to enter in the dates. So, my mind naturally wonders how it could be done better. So a few months ago, I blueprinted what I thought could be a great solution. I wanted to find out if you agree, and if so, do you think it is worth developing.
What if warranty dates worked just like pricing in SD? Now, if you aren’t familiar with how SD pricing works, let me give you the high level. pricing contains a series of tables, each of the tables has different and/or more fields. let me paint you a picture.
Table 1 – material number
Table 2 – material number, product hierarchy
Table 3 – material number, pricing group, product hierarchy
and so on… within SD pricing, I can group and sequence these tables in such a way that if you find the value in a table, you stop and return that value. if not, you keep dropping down to the next table until you find a match. so if I group these tables 1 = table 3, 2 = table 2, 3 = table 1. Then table 1 will be my most generic, and last resort. Typically there are fewer entries in the most specific tables despite the fact that it is more specific. This is because there are usually only a handful of “special” cases that drive different prices.
Now, what if we could do that with warranty dates? have it use this same concept to be as generic or specific as your business needs. If your company (or any customer you have worked with in the past) could benefit from something like this?
Looking forward to your responses. Thanks for reading,
As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,Mike