Whenever I start from scratch with configuration I tend to find something that I forgot. This time around it was getting the operating time to be recognized by the service order. I kept getting the error: CN877
No operating time entered for the work center.
Turns out, the capacity hours were not maintained within the work center.
Press the capacity header button
Be sure to maintain the values for Start & Finish and the capacity hours. If you maintain this, it should eliminate the error.
Thanks for reading,
As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,Mike