With just over a week, my final preparations are in place. A week from Thursday, I’ll be presenting for the first time at ASUG. I’m pretty excited. Looking back, I’ve spent significant money to be a vendor at SAPPHIRE 2 years ago. I’m excited because for the first time, I”m heading to SAPPHIRE for free… and I have a much better chance of promting myself and my products with a 1 hour presentation than I do sitting at a booth for 3 days.
I’m also excited because I get the opportunity to talk about a favoite topic of mine… Service management. This time around I’ll be talking about warranties. I’m coming to realize that what I really enjoy is helping people. I love the opportunity to help people better understand service. I actually love it when someone calls me with a new challenge.
I’m hoping that ASUG can provide me more new challenges. I hope to see you there,
Thanks for reading,