Service Management – Issues with VRRE

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Today, I encountered a new issue, that previously, I have never seen before.  In testing, the transaction VRRE just did nothing.  If you’re familiar with service, you will recognize VRRE as a method of creating an inbound delivery.  Personally, I’ve got used to just using VL01N, but hey, nothing wrong with using VRRE, except when it doesn’t work.

Well, after some debugging, and searching in OSS, I finally discovered that there is a field in table TVLK (the delivery type table) called UEVOR.  To the best of my knowledge, there is no way to manually populate this field, and if you create a delivery type that isn’t copied, this field comes in as blank.  Well, it turns out that this has been an issue within SAP, unless you have some heavy support packs installed.

2061514 – VL01: No delivery in case of manually specified delivery type

if you happen to encounter this, be sure to implement the above OSS note.  it takes care of things very easily.

Thanks for reading,

As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,
Mike

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