In my travels implementing service, I find a constant gap. The service technicians want more information without having to dig into multiple transactions to see it. Take your standard in-house repair or plant maintenance event. Rarely is all the information contained in the service order. Sometimes there are attachments or pictures, sometimes long text held in the service notification, or even easier, you need to flip through 4 tabs just see the information you need to do the repair.
This gap led me to create my own app that I call service execution. The idea behind of this is to see only the service/maintenance orders that are open and that you care about. Then with a click you can pull up all the information about that order, and even perform common functions for the order, all from a single location.
User: JVS
Password: password
Please press the feedback button to let me know you think,
As always, thanks for reading,
Mike