Well, like so many things in SAP, nothing is as straightforward as expected. In order to finally get Persona’s up and running I had to go through a few iterations of updates.
Step 1. Update the kernel. Even this is more challenging than I expected, of course, a lot of it was user error. ha ha ha. I learned I have to pay a lot of attention to make sure that the files I download are in the correct release as well in Unicode, the correct DB, etc. I got very used to downloading files in the old version of Service.SAP.com. The new UI5 version certainly looks nicer, but navigating it was a new adventure.
Step 2. Install personas. This part was easy 🙂 using SAINT, it was very straightforward.
Step 3. Perform minor configuration. Most of this was activating the new services. For the list, check the oss note: 2222773. Also, assign your user one of the new Persona authorization roles. Admin is probably the likely one 🙂
I thought I was good to go here. Unfortunately, I got nothing. So I dug deeper into the OSS message, and it referenced a guide. The guide directed me toward a host of OSS notes that I needed to apply. Every version is different, so I won’t bother to include all the notes (and of course prerequisites).
Again… thought I was done after this. But it turns out if you upgrade your kernel to 742 – 401, then it’s too new for Persona’s, unless you upgrade to SP02 or SP03. So my final step was to update to SP03. Finally, I hit paydirt. I may try this on my old EHP4 system, just to see what happens, but it might be more trouble than it’s worth.
Thanks for reading,
As always, thanks for reading and don't forget to check out our SAP Service Management Products at my other company JaveLLin Solutions,Mike