August 22, 2017
Service Management – Populating Equipment Record DataIf you have dealt with service management, it’s likely this topic may be near and dear to your heart. It is certainly a piece of functionality I have always looked for within SAP ECC. What am I talking about? The ability to set data within the equipment master. ...
August 21, 2017
Service Management – Using the Install BaseWhen it comes to using the install base within ECC, I certainly found some things I liked, and some things that were disappointing. So, let me tell you about my finding… Transaction: IB51 allows you to create a standard installed base. you select your type of IB and simp...
August 17, 2017
Service Management – Using Cost Element GroupsNow this is one of the few tricks that I’ve picked up when it comes to the finance portion of the world 🙂 And the only reason I care about this is because it simplifies my configuration for service order costing and also resource related billing. The concept is called C...
SAP Expertise: Service Management and Variant Configuration.
Mike began working in SAP in 1995. He became an independent consultant with a mission to provide the best consulting knowledge in SAP Service Management and Variant Configuration. He focuses on helping small to midsized manufacturing companies implement and streamline their service and engineering processes. He has worked in many industries including mining equipment, telecommunications equipment, high tech manufacturing industries and more. In 2008, Mike began the journey into application design. Since then, he’s led the development of SAP applications that has evolved into a suite of products including Proximity, Broadsword and Renovation that focus on simplifying and streamlining the Service Management processes.
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